Step 1

Please put the details of your complaint in writing. We ask that you put your complaint in writing to make sure that we have a full understanding of the reasons for your complaint. Please send your written complaint to:

Directors of Modern Move Devon LTD

We will consider your complaint and will acknowledge receipt of your complaint within 3 working days.

Step 2

If we are unable to agree on how to resolve your complaint then you have the opportunity to take your complaint to the independent redress provider below;

The Property Ombudsman